WhatsApp adds Rupee symbol in chat composer to ease sending payments

Key Specifications:

  • WhatsApp is adding a new Rupee symbol for its Indian users.
  • Customers can utilize their phone camera to scan any QR code.
  • Right now, WhatsApp has more than 400 million users in India.

On Thursday, WhatsApp releases the Rupee symbol for its customers. Now, it will be easy for the users to make payments through WhatsApp for Indian users. WhatsApp has around more than 400 million users in India.

The users can use the camera in the composer to scan any QR code to make payments at more than 20 million stores in the country.

WhatsApp India Director Manesh Mahatme, said at the Global FinTech Festival (GFF) 2021 that the business believes genuine inclusion is when clients don’t have to navigate their way around their phone to make a payment.

The statement was:

“An arrival point is when payments just ‘fits’ into a customer’s intrinsic behaviour. Hundreds of millions of customers send WhatsApp messages every day…We want to make sending money as easy and simplified as sending a message”

In 2018, WhatsApp began testing its UPI-based payments solution in India. At that time, the testing was limited to approximately a million users.

After gaining approval from the National Payments Corporation of India (NPCI) last year in November WhatsApp brings its payments services to India

The National Payments Corporation of India (NPCI) had approved WhatsApp to launch its payments service in the country in a “graded” way, with a maximum registered user base of 20 million in UPI.

Further Manesh Mahatme said:

“We believe true inclusion is when customers don’t have to navigate their way through their phone to make a payment. An arrival point is when payments just “fit” into a customer’s intrinsic behavior. Hundreds of millions of customers send WhatsApp messages every day. Spend many minutes on WhatsApp. Take a picture and send pictures. We want to make sending money as easy and simplified as sending a message

According to statistics, Last year, there were about 22 billion transactions on the UPI platform. This year, it might be around 40-45 billion transactions

The rollout of the Rupee symbol has been begun and will be available to all the users in India in the coming weeks.

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